"911 what's your emergency?"

The dispatcher sits in a small office, the walls surrounding him are covered in papers and drawings of suspects. He leans back in his chair, his feet propped up on the desk in front of him, holding a cup of coffee on one hand, and the phone in the other.

"Hello? Officer?" the caller says. He is whispering, and his voice is deep making it hard for the dispatcher to hear what he is saying. He...