HOW TO WIN FRIENDS AND INFLUENCE PEOPLE
A revolutionary book about communication skills and the way we deal people. grab this book if your relationship is struggling with your friends and loved ones.Here are some important points
“Fundamental techniques in handling people”
1.Don't criticize, condemn, or complain. Human nature does not like to admit fault. When people are criticized or humiliated, they rarely respond well and will often become defensive and resent their critic. To handle people well, we must never criticize, condemn or complain because it will never result in the behavior we desire.
2.Give honest and sincere appreciation. Appreciation is one of the most powerful tools in the world. People will rarely work at their maximum potential under criticism, but honest appreciation brings out their best. Appreciation, though, is not simple flattery, it must be sincere, meaningful and with love.
3.Arouse in the other person an eager want. To get what we want from another person, we must forget our own perspective and begin to see things from the point of view of others. When we can combine our desires with their wants, they become eager to work with us and we can mutually achieve our objectives.
“ Ways to Make People Like You”
1.Become genuinely interested in other people. "You can make more friends in two months by being interested in them, than in two years by making them interested in you.The only way to make quality, lasting friendships is to learn to be genuinely interested in them and their interests.
2.Remember that a person's name is, to that person, the sweetest and most important sound in any language. "The average person is more interested in their own name than in all the other names in the world put together.. We can make people feel extremely valued and important by remembering their name.
3.Be a good listener. Encourage others to talk about themselves. The easiest way to become a good conversationalist is to become a good listener. To be a good listener, we must actually care about what people have to say. Many times people don't want an entertaining conversation...