16 views
The Lloyds' Incident
This is a real story about an incident which took place at the cash machine of Lloyds bank recently. It is also reported here to sensitize people to be more cautious while using cash points anywhere where maximum security is needed because fraudsters are watching your every move to steal from you or to harm you. Sometimes we may ask ourselves this question; who or what to trust anymore, people or technology?
Writen by : Iswarlall Balooram
Chapter 1: The Incidence
It was Thursday the 23rd of April 2020, me and my lovely neighbour Ms. Anne decided to go for a shopping just to get some foodstuff as we were in lockdown. In the afternoon at about 2 pm, we took the W4 ferry lane bus to Wood green. My neighbour jumped off to go get some cash at her Barclays bank while I continued to the next bus stop near Lloyds bank on the highway Wood green. I walked to the cash machine and as the left hand side ATM was free I went in and put my card in, pressed my pin code and was prompted to take cash the amount I needed as I pressed the required amount as I only needed £10. The machine swallowed my card and no money or card came out of the machine. As I was trying to figure out what had happened. Someone behind me, a black guy in some sort of a black jacket told me that one of his friends had the same problem and therefore I need to try my pins again so that my card may come out. I thought may be it’s a good idea so I tried couple of times but my card did not come out nor any money came out of the cash machine. I started panicking as the bank was closed early at 2 pm and it was about 2:20 pm when this happened. I was just in front of the machine and could not imagine if someone was even able to look at my pin codes. This black guy asked me to wait there he told me that if my card came out of the machine, someone else could use it. So I waited and waited but nothing happened. I tried calling the bank as someone else behind me gave me the bank's number, which I tried twice but the call got cut because my phone was not topped up. After these guys were gone I stayed there and was still waiting by the machine when I saw other people coming and using the same machine without any problem. I was confused so I thought as I got internet banking app on my mobile phone, so let me check my account. As I logged into my account I got a shock of my life. I knew from previously checking my account balance I had £320.67 in my bank account and after what had just happen, my account was cleared up and became £0.67. As I have my neighbour's cell phone number and as she was not far away, I called her at 2:39 pm to explain what had just happened. She asked me to calm down as she was on her way to come see me from Barclays bank which was not far away. After calling her, I tried calling the bank through the internet banking App at 2:41pm. I managed to get hold of a lady through the App, her name was Catherine. I tried explaining to her what had just happened to me and even told her that I don’t know for sure if I became a fraud victim or something else had happened to the machine swallowing my card in. I could not hear her...
Writen by : Iswarlall Balooram
Chapter 1: The Incidence
It was Thursday the 23rd of April 2020, me and my lovely neighbour Ms. Anne decided to go for a shopping just to get some foodstuff as we were in lockdown. In the afternoon at about 2 pm, we took the W4 ferry lane bus to Wood green. My neighbour jumped off to go get some cash at her Barclays bank while I continued to the next bus stop near Lloyds bank on the highway Wood green. I walked to the cash machine and as the left hand side ATM was free I went in and put my card in, pressed my pin code and was prompted to take cash the amount I needed as I pressed the required amount as I only needed £10. The machine swallowed my card and no money or card came out of the machine. As I was trying to figure out what had happened. Someone behind me, a black guy in some sort of a black jacket told me that one of his friends had the same problem and therefore I need to try my pins again so that my card may come out. I thought may be it’s a good idea so I tried couple of times but my card did not come out nor any money came out of the cash machine. I started panicking as the bank was closed early at 2 pm and it was about 2:20 pm when this happened. I was just in front of the machine and could not imagine if someone was even able to look at my pin codes. This black guy asked me to wait there he told me that if my card came out of the machine, someone else could use it. So I waited and waited but nothing happened. I tried calling the bank as someone else behind me gave me the bank's number, which I tried twice but the call got cut because my phone was not topped up. After these guys were gone I stayed there and was still waiting by the machine when I saw other people coming and using the same machine without any problem. I was confused so I thought as I got internet banking app on my mobile phone, so let me check my account. As I logged into my account I got a shock of my life. I knew from previously checking my account balance I had £320.67 in my bank account and after what had just happen, my account was cleared up and became £0.67. As I have my neighbour's cell phone number and as she was not far away, I called her at 2:39 pm to explain what had just happened. She asked me to calm down as she was on her way to come see me from Barclays bank which was not far away. After calling her, I tried calling the bank through the internet banking App at 2:41pm. I managed to get hold of a lady through the App, her name was Catherine. I tried explaining to her what had just happened to me and even told her that I don’t know for sure if I became a fraud victim or something else had happened to the machine swallowing my card in. I could not hear her...
